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The importance of trust
barbara bates • Apr 03, 2020
Trust is fundamental to good communication and relationships.
As Stephen Covey puts it, 'trust is the glue of life'. I've said before that all this is reflected in our neurology: when we feel under threat we are flooded with stress chemicals that quite literally turn off our rational brains and we can't think straight. In contrast, when we feel safe our neurochemistry is very different, with oxytocin more predominant. And when we feel safe we do our best work.
Therefore at the very least, if I dare say it, it makes good business sense to promote trust in your workplace!
Trust in respect of a manager or leader is made up of several things, such as openness, effective communication, making timely decisions, integrity, empathy, caring, commitment, reliability. You can find out more here, with some free resources.
Is there one thing you could do to increase the trust of your team in you?
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